Customer conversation management Next-Gen AI & CRM

Unified Conversations & CRM
Powered by AI

Organize WhatsApp, Messenger, Instagram and Telegram messages after connecting your channels. Use automated chatbot replies and assign customer conversations to your support team in one workspace.

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SSL 256-bit Secured
Meta Official API
0.8s Instant AI Reply
99.9% System Uptime
0.8s AI Response Speed
+10x Team Productivity
🛍️
Shopify Order Auto-Confirmed $185 order via WhatsApp API
🤖
AI Bot Resolved 142 Chats Zero human wait • 99% accuracy
LIVE AI ChatBot Gold Workspace

ChatBot Gold

Online
AI Bot ⚡
WhatsApp Cloud API Instagram Auto-DM Facebook Messenger Telegram Bots Gemini AI Brain Shopify Sync WooCommerce Salla سلة Zid زد Cloud WebPhone PBX
🖥️ Interactive Product Tour

See ChatBot Gold in Action

A complete bilingual workspace uniting omnichannel chats, AI training, broadcast campaigns, and cloud PBX in one screen.

https://app.chatbotgold.net/home
Smart Inbox
ChatBot Gold OS

Unified Omnichannel Team Inbox

Manage WhatsApp, Messenger, Instagram, and Telegram in one view with smart agent assignment and internal notes.

  • ✓ Fast RTL Arabic & English UI
  • ✓ One-click AI Bot toggle per chat
  • ✓ Granular role-based team permissions
Try the Dashboard Now
ChatBot Gold Dashboard
⚡ How It Works

From First Message to Closed Sale in 3 Steps

Intelligent 24/7 automation with zero coding required

01
💬

Customer Sends a Message or Comment

Whether via WhatsApp, Messenger, Instagram comment, or Telegram — the platform captures it in milliseconds.

WhatsAppInstagramMessenger
02
🧠

Gemini AI Analyzes & Responds

The AI understands local dialects, checks your knowledge base & catalog, and replies accurately in 0.8s.

PDF KnowledgeDialect AI24/7
03
🎯

Order Confirmed or Routed to Agent

Confirms the order in your store or routes the chat with a full summary to the right sales agent.

CRM SyncSmart RoutingSales
🤖 Advanced AI Capabilities Studio

See How Our AI Handles Complex Customer Scenarios Like Your Top Sales Rep

Real conversation examples showing dialect understanding, voice note transcription, and automated cart recovery 24/7.

🗣️ Dialect & Franco AI ⚡ 0.7s

Replies Naturally in Local Arabic Dialects & English

Automatically detects customer tone, slang, or Franco-Arab and responds persuasively with accurate catalog prices.

"How much is the 2nd bundle? Can it be delivered tomorrow?"
"Welcome! 🌿 The 2nd bundle is $45 instead of $60, and express delivery is available tomorrow before 4 PM! Shall I confirm your order?"
🎙️ Voice & Vision AI ⚡ 1.1s

Understands Voice Notes & Product/Receipt Images

Customers can send voice notes or photos; the AI transcribes audio and analyzes product or payment receipt images instantly.

🎤 Voice Note (0:14) + 📸 Payment Receipt Photo
"Voice note & transfer receipt verified ✅ Your order #8921 is confirmed and being prepared for dispatch right now!"
🛒 Abandoned Cart Engine +42% ROI

Turns Abandoned Carts into Paid Orders via WhatsApp

Sends personalized WhatsApp reminders with cart items and a one-tap checkout link or incentive discount code.

"Hi Mohammed 👋 You left (SmartWatch Pro) in your cart! Use code GOLD10 for 10% OFF + Free Shipping within the next 2 hours!"
"Awesome! Confirm the order with Cash on Delivery to my saved address."
🤝 Smart Human Handover CRM Sync

Seamless Agent Handover with Instant AI Summary

When human touch is needed, AI routes the chat to the right department with a 3-bullet summary so agents reply without reading history.

📋 AI Agent Note: Customer requests wholesale quote (50 units) in Riyadh — Qualified Hot Lead 🔥.
"I have connected you with our B2B Sales Manager (Karim), who will share your wholesale quote in 1 minute 🌿"
🏢 Tailored Industry Solutions

Built for Your Specific Business Model

Select your industry to see how ChatBot Gold automates growth

🛍️ +42% Cart Recovery

E-Commerce & Retail Stores

Recover abandoned carts automatically, confirm COD orders via WhatsApp, and send live tracking updates.

ShopifyWooCommerceSalla
🏥 -65% No-Shows

Clinics & Healthcare Centers

Automate appointment booking, answer medical service FAQs 24/7, and send automated patient reminders.

Booking BotRemindersCRM
🏗️ 3x Lead Speed

Real Estate & High-Ticket Sales

Qualify leads automatically, send PDF brochures instantly, and assign hot prospects to sales reps.

Lead ScoringPDF CatalogWebPhone
🎓 24/7 Enrollment

Academies & Training Platforms

Answer course inquiries instantly, share payment links, and manage student broadcasts across WhatsApp & Telegram.

Course AIBroadcastsTelegram
🔌 Official Channels & Omni-Integration

Integrated with all your favorite channels

Connect to WhatsApp, Messenger, Instagram, Telegram, and more in seconds. Receive messages and organize leads automatically.

Messenger for Business Instagram DM API
⚡
E-Commerce Order Sync Shopify • WooCommerce • Salla • Zid
🛡️
Official Meta Cloud API Zero ban risk & high throughput
⚡ Features

Everything you need in one platform

Integrated tools for support, marketing, and smart conversations across all channels

Omni-Channel Inbox

Consolidate WhatsApp, Messenger, Instagram, Telegram, Slack, Email & SMS in one unified inbox.

New Order #4091 received0.2s
InstagramAuto-DM sent on comment0.5s
MessengerRouted to Sales Team0.8s

AI-Powered Chatbot

A bot that understands and replies automatically, learns from your data, and escalates to humans when needed.

Gemini 2.5 AI Accuracy 99.2%

Live Support

Conversation management, auto-routing, knowledge base, ratings, and performance reports.

Auto-Reply to Comments

Automatically reply to Facebook & Instagram comments and convert them to private chats.

Advanced Marketing Tools

Bulk campaigns, welcome messages, pop-ups, auto follow-ups, and booking system.

Conversation Management

Manage your chats easily from a unified interface. Search, delete messages, track connection status.

Knowledge Base

Provide quick answers and reduce agent questions with a multi-language knowledge base.

AI-Powered Saved Replies

Save time with canned responses and AI-generated reply suggestions.

Agent Routing & Assignment

Distribute conversations to available agents fairly or by preference.

AI Real-Time Translation

Communicate with customers in their preferred language with AI-powered instant translation.

Reports & Statistics

Detailed reports for conversations, response times, and agent ratings.

Smart Auto-Reply

Bot replies automatically when it knows the answer. If not, it escalates to a human agent.

Train on Your Data

Auto-train the bot on your website, PDF files, and JSON data. Automatic retraining included.

Flow Builder

Create interactive sequences to collect information, provide answers, and execute advanced actions.

Image & File Analysis

Bot analyzes images and files (PDF, DOCX) and provides smart answers.

Welcome Messages & Pop-ups

Display welcome messages when chat opens to encourage customer interaction.

Newsletter Integrations

Connect with Mailchimp, HubSpot and 14+ email marketing services.

Direct Broadcast Messages

Send direct messages to multiple users with custom fields easily.

Booking System

Schedule meetings with visitors using Calendly integration directly from chat.

🔥 The Difference

Say Goodbye to Message Chaos

❌ Without ChatBot Gold

Fragmented & Slow Customer Support

  • ✕ Messages scattered across multiple phones and apps
  • ✕ Hours of delay causing leads to buy from competitors
  • ✕ Agents overwhelmed by repetitive pricing questions
  • ✕ High risk of WhatsApp number bans from unofficial tools
✅ With ChatBot Gold

Unified AI-Powered Revenue Engine

  • ✓ One shared inbox for your entire team across all channels
  • ✓ Instant 0.8s AI replies that turn inquiries into orders
  • ✓ Auto-convert Instagram & Facebook comments into DMs
  • ✓ Official Meta Cloud API with native Shopify & WooCommerce sync
📈 Interactive ROI Calculator

Calculate Your Monthly Savings with AI

Slide to match your daily conversation volume and see the instant impact:

Daily customer conversations: 250 chats/day
Support & sales team members: 4 agents
Hours Saved Monthly 187 hrs
Estimated Monthly Savings $1,120
Recommended Plan for You Growth ($69/mo)
Start Saving & Scaling Now
⭐ Customer Stories

Teams Scaling Faster with ChatBot Gold

★★★★★

"After connecting our Shopify store with WhatsApp Cloud API and Gemini AI, order confirmations jumped by 45% with zero response delay."

أ
Ahmed Al-Mansoori E-Commerce Director • Riyadh
★★★★★

"Having WhatsApp, Instagram, and Messenger in one shared team inbox with instant comment-to-DM automation transformed our social sales."

س
Sara El-Kilany Head of Growth • Cairo
★★★★★

"We trained the AI bot with our clinic PDFs in 5 minutes! It now handles 80% of patient inquiries and books appointments 24/7."

خ
Dr. Khaled Al-Otaibi Medical Center CEO • Jeddah
📊 Performance & Enterprise Security

Ultra-Fast Infrastructure & Official Compliance Built for Scale

Combining generative AI accuracy with official Meta compliance and enterprise-grade security.

1.8s 98% Faster

Average Instant Response Time

Compared to 45 mins in traditional support

96.4% Gemini RAG

AI Knowledge Base Accuracy

Grounded strictly in your PDFs & product catalog

78% 24/7 Auto

Full Conversation Automation

Resolved end-to-end without human intervention

99.9% SLA Uptime

Platform Uptime & Number Safety

Official Meta Cloud API with zero ban risk

🛡️

Official Meta Anti-Ban Protection

Powered by official Meta Cloud API with smart rate-limiting and human-like typing simulation.

🔒

End-to-End Encryption & Data Isolation

Your company files and customer data are AES-256 encrypted, strictly isolated, and never shared.

👥

Granular Team Roles & Audit Logs

Control agent permissions across departments with real-time SLA tracking and full activity logs.

💰 Clear pricing

Choose the plan that fits your team

One team inbox for your channels, practical automation, and support that helps you scale.

Monthly Yearly Save 20% ✨
Essential

Starter

$49/ month
For small teams getting started
  • One connected channel inbox
  • 2 team members
  • Shared inbox and broadcast campaigns
  • Unlimited contacts and conversations
  • Core automation and email support
Get started
Best Value

Growth

$69/ month
For growing sales and support teams
  • 4 inboxes: 2 WhatsApp, Instagram & Messenger
  • 5 team members
  • Broadcast campaigns, unlimited contacts and conversations
  • Advanced automation with an AI bot
  • One ERP user and priority support
Choose Growth
Scale & API

Business

$89/ month
For teams that need maximum flexibility
  • Unlimited inboxes and team members
  • All channels, campaigns and advanced automation
  • AI bot included and 2 ERP users
  • WooCommerce and Shopify integrations included
  • API, webhooks and priority support
Choose Business

Meta WhatsApp conversation fees are separate and are not included in the plan price.

Optional add-ons to power your store

Included free in Business plan or available as flexible add-ons

Add-on Starter Growth Business
🛍️ WooCommerce integration $10/mo $10/mo Included
🛒 Shopify integration $10/mo $10/mo Included
👥 Additional ERP user — $19.99/mo $14.99/mo
❓ FAQ

Clear answers to your questions

What is the platform? +
It is a unified Omni-Channel conversation platform powered by AI. It brings WhatsApp, Messenger, Instagram & Telegram together with an AI chatbot, live support, and marketing tools.
What channels are supported? +
It supports WhatsApp, Messenger, Instagram, Telegram, Slack, Email, SMS, and Live Chat.
How does the AI chatbot work? +
AI replies require configuring an AI provider and knowledge base and enabling the bot.
How are Meta channels connected? +
Channel connection requires business authorization and channel configuration. Contact your administrator for available setup options.
Can I try the platform for free? +
Contact us to confirm trial availability and terms before subscribing.
Do I need technical expertise to use the platform? +
The interface supports conversation management. Channel setup and integrations may require administrator assistance.
Does the AI bot understand local Arabic dialects and voice notes? +
Yes! Powered by Gemini AI, the bot understands Egyptian, Gulf, Levantine, Franco-Arab, and English, and automatically transcribes and replies to customer voice notes.
How does the AI learn my products, prices, and company policies? +
In just 2 minutes! Upload your PDF/Excel catalogs, paste your website URL, or connect Shopify/WooCommerce directly so the AI knows your exact inventory and pricing.
Can a human agent jump into a conversation at any time? +
100% yes. As soon as an agent replies from the unified inbox, the AI automatically pauses for that chat and can be re-enabled with a single click.
Ready to scale?

Ready to grow your sales? 🚀

Join more than 500 businesses using ChatBot Gold to optimize customer interactions and accelerate conversions.

Get started Talk to Sales
✨ ChatBot Gold — Unify chats & scale sales with AI
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